Legal
Privacy Policy
This Privacy Policy explains what information CatchON TV (catch-ontv.com) collects, how we use it, and your choices.
Last updated: July 2025
1. Information we collect
We collect only what we need to provide the service:
- Contact details you provide (e.g. email, WhatsApp number) for delivery and support.
- Order information necessary to activate and manage your subscription.
- Basic technical data (IP, device/app type) used for delivery, security, and troubleshooting.
2. How we use it
We use your information to:
- Activate, deliver, and support your CatchON TV subscription.
- Communicate about your order, renewals, and service updates.
- Detect and prevent fraud, abuse, and unauthorized access.
- Improve the reliability and quality of the service.
3. Payments
Payments are processed by third-party payment providers. We do not store full card numbers on our servers; card data is handled by the payment processor under their own security and privacy terms.
4. Sharing
We do not sell your personal information. We share it only with service providers who help us operate (payment, delivery, support tooling) and where required by law.
5. Cookies & analytics
The website may use cookies and privacy-respecting analytics to understand usage and improve performance. You can control cookies through your browser settings.
6. Data retention
We keep information only as long as needed to provide the service, comply with legal obligations, and resolve disputes.
7. Your rights
Depending on your location, you may request access to, correction of, or deletion of your personal data. Contact us to exercise these rights.
8. Contact
Questions? Contact the official CatchON TV team via the Contact page or WhatsApp support.